If you are not satisfied with your purchase, you can return the product and get a full refund (less shipping/handling/restocking/processing fees) or exchange the product for another one.
ProFIT Strength is Your Trusted Adjustable Dumbbell Supplier. That is why we are pleased to offer you a 30 day money back satisfaction guarantee.
You can return a product for up to 30 days from the date you purchased it. Any product you return must be in the same condition you received it and in the original packaging. If you have dropped the dumbbells the warranty and refund policy are no longer valid. Please keep the receipt. Please send the receipt along with photos or a video of the product that you would like to return.
There are fees on the original payment which will not be returned in case of a refund. A large portion of the underlying cost of payment processing is driven by fees assessed by banks and payment networks (like Visa and Mastercard). These networks set rules about which fees apply for refunded payments, and in many cases banks and card networks keep the entire upfront cost of a refunded transaction. For some regions and payment types, refunded payments also incur additional fees.
Our credit card processor aims to make their pricing simple and transparent, and the standard fees include access to a variety of features like fraud protection, reporting, and other tools for managing your payments. To address these underlying payment processing costs and continue providing these services as part of their standard pricing, thus the credit card processor does not return the fees when a payment is refunded.
Refunds are credited back to customers’ Visa, MasterCard or American Express credit/debit cards, less processing fees.